Email Setup Instructions

PCS Web Hosting Email Setup Guide

Welcome to the PCS Web Hosting Email Setup Guide. This guide provides detailed instructions to configure your email client or device to access your PCS Web Hosting email account. Whether you’re using mobile devices, desktop applications, or web-based clients, this guide covers the essential settings and steps to get you connected.

General Setup Instructions

This section provides step-by-step instructions for configuring popular email clients across various platforms. Replace placeholders (e.g., , yourdomain.com) with your actual email address and domain. Use the dropdown menu above to navigate to your preferred client.

General Email Account Settings

Before configuring your email client, gather the following information:

  • Email Address: Your full email address (e.g., ).
  • Password: Your email account password.
  • Username: Your full email address (e.g., ).
  • Mail Server Hostname: mail.yourdomain.com (replace yourdomain.com with your actual domain).

Incoming Mail Server (POP3)

  • Hostname: mail.yourdomain.com
  • Username: Your full email address
  • Password: Your email account password
  • Authentication: Password
  • Port:
    • Secure SSL (Recommended): 995
    • Secure STARTTLS: 110
  • Email Retrieval Settings:
    • Option 1: Delete from server (use if no other devices retrieve this email).
    • Option 2: Leave on server for a few days or remove after a few days (use if multiple devices retrieve this email).

Outgoing Mail Server (SMTP)

  • Hostname: mail.yourdomain.com
  • Username: Your full email address
  • Password: Your email account password
  • Authentication: Password
  • Port:
    • Secure SSL (Recommended): 465
    • Secure STARTTLS: 587
  • Note: Your email client must support TLS 1.2 encryption. Older clients (pre-2010) may not be compatible.

ANDROID MAIL

  1. Open the Samsung Email app (may be in the Samsung folder on your apps screen).
  2. Tap Settings > Add Account.
  3. Enter and your password, then tap Manual Setup.
  4. Select POP3 Account.
  5. For incoming server settings:
    • Username:
    • Password: Your password
    • Server: mail.yourdomain.com
    • Port: 995
    • Security Type: SSL/TLS
  6. Tap Next.
  7. For outgoing server settings:
    • Server: mail.yourdomain.com
    • Port: 465
    • Security Type: SSL/TLS
    • Username:
    • Password: Your password
    • Check Require authentication to send emails
  8. Tap Next.
  9. Adjust sync settings (e.g., email checking frequency, notify for new emails) and tap Next.
  10. Enter your name for outgoing emails and tap Done to complete setup.

APPLE IOS MAIL

  1. Open the Settings app.
  2. Tap Mail > Accounts > Add Account.
  3. Select Other > Add Mail Account.
  4. Enter:
    • Name: Your real name
    • Email:
    • Password: Your password
    • Description: A name for the account (e.g., PCS Email)
  5. Tap Next and select POP.
  6. Under Incoming Mail Server:
    • Hostname: mail.yourdomain.com
    • Username:
    • Password: Your password
  7. Under Outgoing Mail Server:
    • Hostname: mail.yourdomain.com
    • Username:
    • Password: Your password
  8. Tap Save. If prompted, confirm SSL settings.
  9. To leave messages on the server for access by other devices (e.g., a computer):
    • Go to Settings > Mail > Accounts > [Your Account] > Advanced.
    • Under Deleted Messages, tap Remove and select Never to ensure emails are not deleted from the server. Alternatively, choose After one month to keep emails for 30 days if you want to limit server storage.
  10. Configure remaining advanced settings:
    • Use SSL: On
    • Authentication: Password
    • Server Port: 995
  11. Tap SMTP under Outgoing Mail Server, select the primary server, and set:
    • Use SSL: On
    • Authentication: Password
    • Server Port: 465
  12. Tap Done to save settings.

APPLE MACOS MAIL

  1. Open the Mail app.
  2. Go to Mail > Add Account > Other Mail Account.
  3. Enter:
  4. Click Sign In. If prompted, enter:
    • Account Type: POP
    • Incoming Mail Server: mail.yourdomain.com
    • Outgoing Mail Server: mail.yourdomain.com
    • Username:
    • Password: Your password
  5. Click Sign In.
  6. Go to Mail > Preferences > Accounts > [Your Account] > Advanced:
    • Port: 995
    • Use SSL: Checked
    • Authentication: Password
  7. Under Outgoing Mail Server (SMTP), select Edit SMTP Server List:
    • Port: 465
    • Use SSL: Checked
    • Authentication: Password
  8. Click OK and close the preferences.

GMAIL

  1. Open Gmail in a browser.
  2. Click the gear icon > See all settings > Accounts and Import.
  3. Under Check mail from other accounts, click Add a mail account.
  4. Enter and click Next.
  5. Select Import emails from my other account (POP3) and click Next.
  6. Enter:
    • Username:
    • Password: Your password
    • POP Server: mail.yourdomain.com
    • Port: 995
    • Check Always use a secure connection (SSL)
  7. Click Add Account.
  8. To send emails, select Yes, I want to be able to send mail as… and click Next.
  9. Enter your name and click Next Step.
  10. Enter:
    • SMTP Server: mail.yourdomain.com
    • Port: 465
    • Username:
    • Password: Your password
    • Select Secured connection using SSL
  11. Click Add Account. Verify via the confirmation email sent to your PCS email.

PROTON MAIL

  1. Open Proton Mail in a browser and log in.
  2. Go to Settings > Import > Add external email.
  3. Enter:
  4. For incoming server:
    • Protocol: POP3
    • Server: mail.yourdomain.com
    • Port: 995
    • Security: SSL/TLS
  5. For outgoing server:
    • Server: mail.yourdomain.com
    • Port: 465
    • Security: SSL/TLS
    • Username:
    • Password: Your password
  6. Click Add and follow prompts to verify the account.

SPARK

  1. Open the Spark app (available on iOS, Android, macOS, or Windows).
  2. Tap (mobile) or click (desktop) Add Account > Manual Setup.
  3. Select POP3.
  4. Enter:
  5. For incoming server:
    • Server: mail.yourdomain.com
    • Port: 995
    • Security: SSL/TLS
    • Username:
  6. For outgoing server:
    • Server: mail.yourdomain.com
    • Port: 465
    • Security: SSL/TLS
    • Username:
    • Password: Your password
  7. Tap (mobile) or click (desktop) Next and enter your name.
  8. Tap (mobile) or click (desktop) Done to complete setup.
  9. For iOS, to leave messages on the server for access by other devices (e.g., a computer):
    • After setup, go to Settings > Accounts within the Spark app (tap the menu icon, then Settings).
    • Select the account ().
    • Tap Advanced Settings and find the Remove from Server or Delete from Server option.
    • Set it to Never to keep emails on the server indefinitely, or choose a duration like 30 days to limit server storage.
    • Save the settings.

THUNDERBIRD

  1. Open Thunderbird (available on Windows, macOS, Linux).
  2. Click Account Settings > Account Actions > Add Mail Account.
  3. Enter:
    • Your name: Your real name
    • Email address:
    • Password: Your password
  4. Click Continue, then Manual Config.
  5. For incoming server:
    • Protocol: POP3
    • Server: mail.yourdomain.com
    • Port: 995
    • SSL: SSL/TLS
    • Authentication: Normal password
  6. For outgoing server:
    • Server: mail.yourdomain.com
    • Port: 465
    • SSL: SSL/TLS
    • Authentication: Normal password
    • Username:
  7. Click Done to complete setup.

WINDOWS LIVE MAIL 2011

  1. Open Windows Live Mail.
  2. Go to File > Options > Email Accounts > Add.
  3. Enter:
    • Email Address:
    • Password: Your password
    • Display Name: Your real name
  4. Check Manually configure server settings and click Next.
  5. For incoming server:
    • Server type: POP
    • Server address: mail.yourdomain.com
    • Port: 995
    • Check Requires a secure connection (SSL)
    • Authenticate using: Clear text
    • Logon user name:
  6. For outgoing server:
    • Server address: mail.yourdomain.com
    • Port: 465
    • Check Requires a secure connection (SSL)
    • Check Requires authentication
  7. Click Next and Finish.

WINDOWS MAIL APP

  1. Open the Mail app.
  2. Click Accounts > Add Account > Advanced setup.
  3. Select Internet email.
  4. Enter:
  5. Select Account type: POP3.
  6. Enter:
    • Incoming mail server: mail.yourdomain.com
    • Outgoing (SMTP) mail server: mail.yourdomain.com
  7. Check all authentication and SSL options.
  8. Click Sign in.
  9. If prompted, manually set:
    • Incoming server port: 995
    • Outgoing server port: 465

WINDOWS OUTLOOK 365

  1. Open Outlook.
  2. Go to File > Add Account.
  3. Enter and click Connect.
  4. Select POP and enter:
    • Incoming mail server: mail.yourdomain.com
    • Port: 995
    • Encryption method: SSL/TLS
  5. For outgoing mail:
    • Server: mail.yourdomain.com
    • Port: 465
    • Encryption method: SSL/TLS
  6. Enter your password and click Connect.
  7. If prompted, confirm SSL settings and complete setup.

Roundcube Webmail Access

Access your email account from any web browser via Roundcube Webmail at: https://webmail.yourdomain.com

With Roundcube, you can:

  • Set up and manage auto-reply messages
  • Control anti-spam filtering
  • Manage email forwarding
  • Change your password
  • Access emails from any device with a browser

Log in using your full email address () and password.

Troubleshooting Tips

  • Connection Issues: Ensure ports (995 for POP3, 465 for SMTP) and SSL settings are correct. Try STARTTLS (ports 110 and 587) if SSL fails.
  • Authentication Errors: Verify your username (full email address) and password.
  • Older Clients: Ensure your email client supports TLS 1.2. Upgrade if necessary.
  • Multiple Devices: Use “Leave on server” to avoid missing emails on other devices.
  • Still Stuck? Contact Greg at or 360-731-2805.
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